Refund & Cancellation Policy
We understand that there are times when despite best efforts services are non-Satisfactory or not appealing due to change of circumstances. No Worries, we got you covered!
For App based subscription Services, You are free to cancel the Service within the first 7 business days of subscription. QurHealth shall refund any unexpended advance fees paid by You at the time of cancellation of the Service along with the subscription charges within 14 business days. In case You wish to seek a refund of the advance paid by You because You do not agree with a modification to the Agreement, please write to email@example.com. We will process refund of the unexpended amount.
Subjected to terms under clause ‘Use of Services’ of the Agreement for all agreement -based Services, QurHealth shall provide refund of any unexpended advance fees paid by You if:
1. QurHealth is not able to deliver the Services and/or Products for any reason. In case You wish to seek a refund of the advance paid by You because You believe that our Service is not as per the specification provided on the Application, please write to firstname.lastname@example.org. QurHealth will process refund of the unexpended amount provided internal investigation confirms the claim made by you.
2. If the consultation / Plan onboarding does not happen due to any special circumstance including technical issues, an option to request refund will be available to the patient for a period of 7 days but the issuance of full or part refund will be on the sole discretion of QurHealth
3. All refunds will be subject to a transaction charge that will be deducted while making a refund.
QurHealth Sales Support